How BiasLens handles your information

BiasLens Trader is operated by LivEdge Networks Private Limited, Mumbai, India. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile web experience, and related services.

Information We Collect

We may collect account details such as your name, email address, login credentials, and profile information. We also collect the content you provide in the product, including trading journal entries, trade metadata, broker connection details, reflections, quiz responses, generated stories, and related usage activity.

Broker and Trade Data

If you connect a broker or import trades from a third-party source, we may receive trade history, instrument details, timestamps, positions, and other data needed to display and analyze your activity. We use this data to power journaling flows, reflections, stories, and product analytics for your account.

AI-Generated Content

BiasLens uses automated systems and AI services to generate stories and comics from your trade and journal data. To provide those features, relevant inputs from your account may be processed by our systems and by service providers acting on our behalf. Stories shown to other users are intended to be anonymized with generic character names, but you should avoid entering sensitive personal information into free-text fields.

How We Use Information

We use personal information to operate the service, authenticate users, import and display trades, generate reflections and stories, personalize your experience, improve product performance, prevent abuse, respond to support issues, comply with legal obligations, and enforce our terms.

Sharing of Information

We may share information with service providers that help us host the application, process data, authenticate users, and provide AI or infrastructure services. We may also disclose information when required by law, to protect our rights, or as part of a merger, acquisition, or corporate restructuring. We do not sell your personal information for money.

Public and Shared Content

Some stories may be made available for viewing by other users of the platform. Where stories are shared, BiasLens is designed to anonymize them using generic character names and remove direct identifiers. Even so, complete anonymity cannot be guaranteed if the underlying story content includes identifying details you originally provided.

Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and meet legal or operational requirements. We may keep backup copies and logs for a limited period even after account deletion or data removal requests.

Security

We use reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your credentials and for using the service in a secure manner.

Your Choices

You may update certain profile information from your account, disconnect broker integrations, and choose what information you submit through the platform. Depending on applicable law, you may also have rights to request access, correction, deletion, or restriction of certain personal information.

Children

BiasLens is not intended for children. If we learn that we have collected personal information from a child in violation of applicable law, we may take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above.

Contact

If you have questions about this Privacy Policy, you may contact LivEdge Networks Private Limited in Mumbai, India at contact@biaslens.ai.